SMS Terms and Conditions
Last Updated: September 12, 2026
These SMS Terms and Conditions govern the text messaging program operated by John Smeal & Co. Jewelers. By opting in to receive text messages from us, you agree to these terms.
Program Description
John Smeal & Co. Jewelers uses text messaging to communicate with customers regarding:
- Repair and order updates
- Appointment reminders
- Lifetime Care Plan inspection and service reminders
- Account and service notifications
- Customer service communications
- Occasional promotional offers and store announcements
How to Opt In
Customers may consent to receive text messages from John Smeal & Co. Jewelers at participating retail locations.
At the point of sale or during a customer service interaction, a sales associate may present an SMS consent screen on an in-store tablet or other company device. You provide or confirm your mobile phone number and affirmatively indicate your consent to receive text messages from John Smeal & Co. Jewelers.
When consent is provided, we may record your mobile phone number, the date and time of consent, and the store location where consent was obtained.
Consent to receive text messages is not a condition of purchase.
Message Frequency
Message frequency varies based on your interactions with John Smeal & Co. Jewelers.
Transactional and service-related messages may be sent as needed in connection with repairs, orders, appointments, Lifetime Care Plan inspections, or other services.
Promotional messages are sent only occasionally, generally no more than a few times per year.
Message & Data Rates
Message and data rates may apply.
John Smeal & Co. Jewelers does not charge you for participating in our text messaging program. However, your wireless carrier’s standard messaging, data, or other applicable charges may apply to messages you send or receive. Contact your wireless carrier for information about your mobile plan.
How to Opt Out
You may unsubscribe from text messages at any time by replying STOP to any message from John Smeal & Co. Jewelers.
After you opt out, you will receive a confirmation message. You will not receive further text messages from the program unless you subsequently opt in again.
You may also request assistance with opting out by contacting us at 478-219-7414 or jsmealco@gmail.com.
How to Get Help
Reply HELP to any message for assistance.
You may also contact us at:
Phone: 478-219-7414
Email: jsmealco@gmail.com
Supported Carriers
Our text messaging program is intended to work with major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and other participating carriers.
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside the control of John Smeal & Co. Jewelers.
Privacy
John Smeal & Co. Jewelers respects your privacy.
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared with service providers that assist us in operating our text messaging program only to the extent necessary to provide those services. These providers are not permitted to use your information for their own marketing or promotional purposes.
For additional information, please review our Privacy Policy at:
Changes to These Terms
John Smeal & Co. Jewelers may update these SMS Terms and Conditions from time to time. Any changes will be reflected by updating the “Last Updated” date above. The current version of these terms will be available on this page.
John Smeal & Co. Jewelers Store Information
John Smeal & Co. Jewelers
3661 Eisenhower Pkwy., Suite 68
Macon, GA 31206
Phone: 478-219-7414
Email: jsmealco@gmail.com
For assistance with our SMS program, privacy practices, repairs, orders, or other customer service matters, please contact us using the information above.